Friday, September 8, 2017

Following on from the QI modules and Closer Partnership Working activities that contractors finished off in June, contractors are now entering their final few weeks to complete the third activity outlined in circular PCA(P)(2016)15 – the Safety Climate Survey(SCS). Whilst there is still some time to undertake this work before the 30th of this month, one Health Board has been in touch with CPS to relay that a significant proportion of contractors in the area have started but not finished the task, and a similar number have not yet logged in to start the process.

Safety Climate Survey is a tool designed to measure perceived safety in your pharmacy based on staff input, and the report that is generated acts as a great conversation starter when your team is discussing how to improve pharmacy operations in order to benefit patients and the public. It can be used repeatedly over time to measure the impact of any changes that you make, but initially only needs to be completed in full once for the purposes of fulfilling this circular and retaining associated fees paid last year.

For those who have started the process, it’s important that you log back in and make sure that you remembered to run the report after everyone had completed the survey – this will complete the activity!

If you’re completely new to the process, just follow these simple steps!

  1. Watch the introductory videos for an explanation of what the SCS is, how to complete it and how to get the best out of it – we recommend that this is done first to avoid any confusion at a later stage.
  2. Next, make your way to www.pharmacysafetyclimate.com where you can register using your contractor code and the email address for the person taking the lead on this in your team.
  3. Follow the steps to allow each team member to complete the survey anonymously (You can watch the video again for detailed instructions if necessary)
  4. Once everyone’s survey is in, run the report and print it out – this marks completion of the exercise for payment purposes.
  5. You can now use the report to start identifying potential areas for safety improvements to be made!
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